Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible.

Order Processing

Orders are usually processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
You will receive an order confirmation after placing your order.

Delivery Time

Standard delivery within Pakistan generally takes 3–7 business days after your order has been processed.
Delivery times may vary depending on your location, courier availability, weather, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Any free-shipping offer will be subject to the terms mentioned on the relevant promotion.

Cash on Delivery

Cash on Delivery (COD) is available on eligible orders and locations, where offered at checkout.

Order Tracking

If tracking is available for your order, tracking information will be shared with you once your order has been dispatched.

Delayed or Lost Orders

While we work with reliable courier partners, occasional delays may occur due to circumstances beyond our control. If your order has not arrived within the expected delivery period, please contact our customer support team with your order number.

Incorrect or Damaged Orders

If you receive an incorrect, damaged, or defective item, please contact us as soon as possible after delivery. We may request photos or other information to verify the issue and assist you accordingly.

Contact Us

For any questions regarding shipping or your order, please contact our customer support team through the contact details provided on our website.